Practical Information About Our Festivals

Roles and locations are subject to change year on year at Download. This page will be updated as soon as details are confirmed.

Terrain:

Download Festival takes place in the hallowed ground of Donington Park.

The site has the benefit of existing hard standing and temporary trackway routes, in certain areas.

However, please be aware that the festival primarily takes place on grass fields with some sloping areas that are steep in sections.

It is also important to be aware that, during wet weather, the site is likely to become muddy and become more difficult to navigate.

Accessibility at Download Festival

For further information on accessibility at Download or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Download Accessibility Information

Roles we undertake at this festival:

Campsite Hubs, Campsite Patrol, Viewing Platforms, Crossing Points, Arena Entrances

Distance from our campsite to:

• Carpark: Adjacent to campsite
• Shifts: Up to 2.5km/1.5miles
• Arena: 1.4km/0.85mile to Arena Entrance, 2.4km/1.5miles to Main Stage.
• Oxbox: 1.3km/0.8mile
• Accessible Campsite: By the main arena – 2.3km/1.4miles

Shuttle Service:

The Oxfam Campsite is at the furthest point away from the main stage. The festival run a shuttle for those with access requirements that drops off at the public car park, approximately a 5-minute walk from the Oxfam campsite. You will need an access wristband to use the shuttle and it is subject to delays during peak periods.

Terrain:

The Isle of Wight Festival is a large, multi-stage event spread across a linear green field site. Some grassed areas are large with no solid pathways or hard ground.

During wet weather, some areas may become muddy, waterlogged, or challenging to navigate.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Some availability. This means you will not be on shift between 02:00am and 05:45am
• Fully Seated roles: Limited availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Available within a 0.5mile walk.
• Roles close to a toilet: Available

Accessibility at the Isle of Wight Festival

For further information on accessibility at the Isle of Wight Festival or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Isle of Wight Festival Accessibility Information

Roles we undertake at this festival:

Pedestrian and Vehicle Gates – Checking Passes

Distance from our campsite to:

• Carpark: The car park is adjacent to the campsite, but both are pretty large fields, so it depends on where you park and where you camp! The car park row closest to the campsite is reserved for blue badge holders.
• Shifts: Up to 2.7km/1.7 miles - Glastonbury's incredible size is part of what makes it so special, but this does mean a lot of walking to get from A to B, including to your shift locations. The distances often feel longer still because the walkways can get congested at times, meaning progress is slow. The closest shifts are about 400m/0.3 mile from the campsite, and the furthest is around 2.7km/1.7 miles. There are a few locations even further away than that, but there is a minibus to help you get to those outlying locations. Because of the distances, we try to allocate everyone a mixture of shift locations at Glastonbury, but be aware that there are more far-away locations than close ones!
• Arena: Glastonbury has a vast quantity of stages and venues to discover, and it would be impossible to list the distances to everywhere on site. Here are some of the key points:
• Pyramid Stage VP1 = 1.3km/0.8miles
• Other Stage VP = 1.8km/1.1miles
• Theatre & Circus Area = 1.3km/0.8miles
• West Holts VP = 1.5km/0.9miles
• Green Fields = 1.7km/1mile
• Woodsies = 1.7km/1mile
• The Park = 2.7km/1.7miles
• SE Corner Entrance = 1.9km/1.2miles
  Big Ground Medical = 600m/0.4miles
• Festival Bus Station = 2.6km/1.6miles
• Oxbox: In the campsite
• Accessible Campsite: 1.7km/1mile

Terrain:

Glastonbury Festival is an outdoor event taking place on 1500 acres of farmland in Somerset. The main festival site is within a grassy valley, which does mean there are hills, and the terrain is uneven in places. There are a mixture of stone and gravel paths throughout the site and some temporary trackways used to create temporary roads.

It is important to remember that the weather can significantly impact the ground conditions. During inclement weather, some parts of the site may become muddy or waterlogged, and in hot weather, some parts may become dusty.

The majority of the festival site is in the open air, so it is important that festival-goers come prepared for all weather conditions.

The Oxfam Campsite is just outside the main festival perimeter, meaning we are a quiet haven from the hubbub of the festival site and very conveniently located for the car park. However, it means the distances to some stages and shift locations are quite large. The Glastonbury site has some hills, but the main challenge is often the crowds, which can slow progress and make it feel claustrophobic at times. IF it rains, the site is known to get quite muddy!

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Available. This means you will not be on shift between 22:00 and 04:45
• Fully Seated roles: Limited availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Available, but please note that at Glastonbury, this means you could be up to 1.4km/0.9 miles away from the Oxfam campsite.
• Roles close to a toilet: Available

Accessibility at Glastonbury Festival

For further information on accessibility at Glastonbury visit: Glastonbury Accessibility Information

To apply for accessibility support from Glastonbury festival, you should email crew.accessibility@glastonburyfestivals.co.uk. Please use this email, not the one for the public, which is shown on the Glastonbury website. Crew accessibility requests at Glastonbury do not open until March.

Roles we undertake at this festival: 

Ticket Scanning

Distance carpark to shifts: Staff Carpark is a 10-15min walk from staff entrance. Access carpark is closer - about 5 min walk.

Please note: Lytham Festival is a series of day festivals therefore there is no camping onsite.

Terrain:

Lytham Festival takes place on Lytham Green. The site is green field therefore is relatively flat but does have uneven terrain in parts. The ground may be muddy or dusty dependant on the weather conditions. The ground is grass and the stage is visible from all points in the small arena.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Not Applicable
• Fully Seated roles: Not Available
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Not Applicable
• Roles close to a toilet: Available

Accessibility at Lytham Festival

For further information on accessibility at Lytham or to apply for a PA ticket, or to use Viewing Platforms and Accessible Toilets, visit: Lytham Accessibility Information

Roles we undertake at this festival:

Car Parking, Traffic Directional, Access Platforms, Wristbanding, Shower Queues

Distance from our campsite to:

• Carpark: TBC
• Shifts: TBC
• Arena: TBC
• Oxbox: TBC
• Accessible Campsite: TBC

The location of our campsite at 2000trees changes regularly. We will update this page with the relevant information when we are able to.

Terrain:

2000trees is a small, compact, hilly site.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Not Applicable
• Fully Seated roles: Limited Availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Available
• Roles close to a toilet: Available

Accessibility at 2000trees Festival

For further information on accessibility at 2000trees or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: 2000trees Accessibility Information

Roles we undertake at this festival:

Emergency Exits, Lost Child Patrol, Lake Stewards, Viewing Platforms, Arena Info, Arena Roaming, Family Campsite Entrances and Patrols, Arena Entrance, Gates, Late Night Patrol

Distance from our campsite to:

• Carpark: Adjacent field
• Shifts: Up to 1.8km/1.1miles
• Arena: Entrance 1.2km/0.75miles, Main Stage 1.8km/1.1miles
• Oxbox: In the campsite
• Accessible Campsite: 1.3km/0.8miles - Next to the main arena

Terrain:

Latitude Festival is an outdoor event, and most of the terrain is grass. Solid pathways or hard ground are absent in some parts of the event site. Many of the stages and entertainment areas are in areas with inclines or slopes.

In the event of rain, it is important to know that the terrain will likely become muddy and wet, making it harder to navigate. We recommend using wheelchairs or mobility scooters suitable for this terrain and bring the appropriate emergency tyre repair kit.

Whilst we hope for sunshine, please pack all the gear for all kinds of weather.

We advise all customers with mobility difficulties to use the available buggy service routes

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Available. This means you will not be on shift between 01:00 and 06:45
• Fully Seated roles: Limited Availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Available
• Roles close to a toilet: Available

Accessibility at Latitude Festival

For further information on accessibility at Latitude Festival or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Latitude Accessibility Information

Roles we undertake at this festival:

Campsite Hubs, Campsite Patrol, Facilities Checks, Arena Patrols, Fire Towers, Venue Stewards, Gates and Crossings, Wristbanding, Ticket Checks, Directional Stewarding, Lake Patrol.

Distance from our campsite to:

• Carpark: 10 min walk downhill.
• Shifts: 1.5km/0.9meters
• Arena: 1km to Main Stage. The quickest route is hilly with a steep slope that is difficult to traverse when muddy. There is a slightly longer route along a tarmacked roadway.
• Oxbox: In the campsite
• Accessible Campsite: TBC - Access camping is usually next to the arena on the opposite side of the lake from the Oxfam campsite. Approx 1.5km in 2024 but subject to change.

Terrain:

Wilderness is an outdoor event and has some sloping grass areas that are steep in sections.

Some grassed areas are large with no solid pathways or hard ground.

It is important to be aware that during inclement weather, some parts of the site may be muddy, water-logged, or dusty and may be difficult to navigate around.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Available. This means you will not be on shift between 00:00 and 06:45
• Fully Seated roles: Limited Availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Available
• Roles close to a toilet: Available

Accessibility at Wilderness Festival

For further information on accessibility at Wilderness Festival or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Wilderness Accessibility Information

Roles we undertake at this festival:

Venue Stewarding, Internal Gates and Wristband Checks, Arena Patrols, Campsite Patrols, Fire Towers, Campsite Hubs.

Distance from our campsite to:

• Carpark: 2.4km/1.5 miles - We are fortunate to have THE best crew campsite location of any crew at boomtown, with a camping spot that is very close to the venues and all the other fun stuff, rather than miles away like other teams. This great location does mean that we are camping a very long way away from the carparks though.

The walk from the carpark to the campsite is about 2.4km/1.5 miles, across mixed terrain including two hills. To help with this, we run a luggage shuttle van that will bring your stuff from close to the carpark all the way into the campsite, and back again on the Monday after the festival. Please be aware you need to bring your stuff through the gate from the carpark yourself (a few hundred meters) and then we will carry it the rest of the way."

• Shifts: Up to 2.8km/1.7miles - Most of our shift locations are in the arena at boomtown, which is about 800m/0.miles away from our campsite, however a few are a little further in the campsites.
• Arena: 800m/0.5miles
• Oxbox: 1km/0.6miles - The main Oxbox is located in the arena, but there is a secondary cabin [not 24hrs] in the campsite
• Accessible Campsite: Next door to the Oxfam Campsite

Shuttle:

Internal Accessible Transport Service There will be a wheelchair accessible transport service operating on a loop around the Festival site with 2 access buses running the service. This service is only available for approved access customers and approved PA’s who have the Boomtown PA lanyard on. The PA must be accompanied by the access customer. They cannot make use of this service without them. Due to limited space we cannot accommodate other members in your group to use this service. Please note this is not a request service. You will be able to catch the accessible transport service from one of the dedicated Accessible Bus Stops across the site. Look out for the Accessible Bus Stop signs on site. Our Access Map published closer to the festival will detail the exact locations of the accessible bus stops.

Due to the nature of our site, many of the driving routes are also used by pedestrians. For this reason, the length of time it can take for the accessible bus route to run a full service and reach an accessible bus stop can vary. We are unable to provide a bus timetable or timed scheduled stops for this reason. Please be aware this is a limited service, there will be wait times during busy peak periods, this could be between 1 - 2 hours on arrival days.

Terrain:

Boomtown is a greenfield site set at a Matterly Bowl, across a dramatic collection of steep hills and valleys. There are some hard standing roads and metal trackways around the festival but most of the district streets and arenas are grass and the woodland venues are wood chip or sand. It's very unlikely you'll attend boomtown without slogging up and down a hill at some point.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Not possible at this festival
• Fully Seated roles: Very Limited Availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Limited Availability
• Roles close to a toilet: Available

Accessibility at Boomtown Festival

For further information on accessibility at Boomtown Festival or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Boomtown Accessibility Information

Roles we undertake at this festival:

Ticket Scanning/Wristbanding, Info points, Pits, Arena Patrols, Viewing Platforms, Campsite Patrols, Shower Queues

Our campsite at Boardmasters is moving. We will update this page with the relevant information when we are able to.

Distance from our campsite to:

• Carpark: TBC
• Shifts: TBC
• Arena: TBC
• Oxbox: TBC
• Accessible Campsite: TBC

Terrain:

Boardmasters Festival is located on the breathtaking Cornish Coast of Newquay. The event is split across two main festival sites; Watergate Bay and Fistral Beach.

Main arena

We have a mixture of sheltered and open-air stages and venues, however most of these are without cover.

The grounds are predominantly open-air grass fields with naturally uneven terrain. Due to its field location, there are no hardstandings in the main arena or campsites.

Within the perimeter of the Main Arena are a number of small to moderate hills and gradients, and some steeper hills.

Campsites

Grass walking routes and paths run through the campsites which can mean travelling over patches of mud. Where appropriate, matting has been laid to reduce the effects of wear to the ground in high foot-fall areas.

Please note: if we experience adverse weather conditions, ground conditions can become poor due to water saturation.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Available. This means you will not be on shift between 23:00 and 06:15
• Fully Seated roles: Limited Availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Limited Availability
• Roles close to a toilet: Available

Accessibility at Boardmasters Festival

For further information on accessibility at Boardmasters Festival or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Boardmasters Accessibility Information

Roles we undertake at this festival:

Venue Stewarding, Kids Field Patrols, Fire Towers, Road Crossings, Shower Queues

Distance from our campsite to:

• Carpark: Adjacent field
• Shifts: Most shifts are 1km/0.6miles or less from the Oxfam Campsite. The furthest location is 1.5km/0.9miles.
• Arena: 1km/0.6miles
• Oxbox: In the campsite
• Accessible Campsite: 1.4km/0.85miles

Terrain:

Escot Park is quite hilly. The arena has some steep inclines, and so does the route from the Oxfam Campsite to the arena. The ground can get quite muddy in a wet year.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Available. This means you will not be on shift between 00:00 and 06:45
• Fully Seated roles: Limited Availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Limited Availability
• Roles close to a toilet: Available

Accessibility at Beautiful Days Festival

For further information on accessibility at Beautiful Days Festival or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Beautiful Days Accessibility Information

Roles we undertake at this festival:

AIR Hubs, Gates, Arena Entrances, Viewing Platforms, Toilet Blocks, EHO, Green Team

Distance from our campsite to:

• Carpark: 800m/0.5miles
• Shifts: Most shifts are in the arena, at least a 2.5km/1.6miles walk, furthest is up to 2.7km/1.7miles. There are a limited number of shifts closer to the campsite.
• Arena: 2.5km/1.6miles. There is also a boat which runs sporadically 1km/0.6miles to the boat and 500m/0.3miles from boat to arena entrance.
• Oxbox: Located just inside the Arena, 2.5km/1.6miles from campsite.
• Accessible Campsite: Next to Green Gate - 2.7Km/1.7miles

Shuttle: Reading run a boat along the River Thames from the staff campsite to Green Gate exclusively for staff. First sailing is usually mid-morning and the boat typical runs into the early hours.

Terrain:

Reading is largely flat with metal trackway covering most paths in the campsites. The arena is grass and can get muddy when it rains. The site is vast and walking distances are long. There is a staff boat that runs from White Camping to Green Gate.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Available. This means you will not be on shift between 00:00 and 06:45
• Fully Seated roles: Limited Availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Limited Availability
• Roles close to a toilet: Available

Accessibility at Reading Festival

For further information on accessibility at Reading Festival or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Reading Accessibility Information

Roles we undertake at this festival:

AIR Hubs, Gates, Arena Entrances, Viewing Platforms

Distance from our campsite to:

• Carpark: 500m/0.6miles
• Shifts: Up to 2km/1.3miles - There is a staff shuttle bus around the perimeter of the site that drops off at every gate most of which are within 5/10min walk of other shift locations. Please note the closest shuttle bus stop to the Oxfam campsite is up a short but fairly steep hill.
• Arena: 1km/0.6miles
• Oxbox: In the campsite
• Accessible Campsite: 1.1km/0.7miles

Shuttle:

There is a staff shuttle bus around the perimeter of the site that drops off at every gate most of which are within 5/10min walk of other shift locations. Please note the closest shuttle bus stop to the Oxfam campsite is up a short but fairly steep hill.

Terrain:

Leeds Festival is situated in the grounds of Bramham Park. This is an outdoor event on grass. The ground is not level and some areas of the Arena has steep inclines. In the event of rain, the ground will become muddy.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Available. This means you will not be on shift between 00:00 and 07:45
• Fully Seated roles: Limited Availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Limited Availability
• Roles close to a toilet: Available

Accessibility at Leeds Festival

For further information on accessibility at Leeds Festival or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Leeds Accessibility Information

Roles we undertake at this festival:

Venue Stewarding, Internal Gates and Wristband Checks, Arena Patrols, Campsite Patrols, Fire Towers, Campsite Hubs

Distance from our campsite to:

• Carpark: 200m/0.1miles (across a road)
• Shifts: Up to 1km/0.6mil
• Arena: Shambala has a compact site and our campsite is well located near the heart of it. From our campsite the main stage is around 450m/0.3miles walk.
• Oxbox: 600m/0.4miles
• Accessible Campsite: 650m/0.4miles

Terrain:

Shambala is an open-air event in grass fields. Most of the main site is flat and easily accessible in good weather with trackway running along the main thoroughfares however expect mud in wet weather.

The Enchanted Woods has areas of rougher ground amongst the trees, which may cause difficulties for some chairs and scooters even in good weather, and the path has a gravel surface, which can be difficult for wheelchair users to navigate. At night light levels are often fairly low as part of the art installations and the area can become quite crowded. Due to lack of vehicle access there are no accessible toilets in this area however there is one right next to the exit.

The Healing Area is in a meadow with long grass

Although the rest of the Shambala site is extremely flat, the Oxfam Campsite is an exception: Situated on an archaeological site, our campsite is unusually undulating, with ditches and mounds throughout. Access into our campsite is over a thin bridge and up a short, steep incline that can become muddy in wet weather. Wheelchair and mobility scooter users may prefer to stay in the accessible campsite because of this.

The following adjustments can be made to your shifts at this festival:

• Role with level access: Available
• No overnight shifts: Not possible at this festival
• Fully Seated roles: Limited Availability
• Role where you can sit occasionally: Available
• All shifts at the same location: Available
• Roles with minimal walking: Available
• Roles close to campsite: Limited Availability
• Roles close to a toilet: Available

Accessibility at Shambala Festival

For further information on accessibility at Shambala Festival or to apply for a PA ticket, to stay in the Accessible Campsite or to use Viewing Platforms and Accessible Toilets, visit: Shambala Accessibility Information